Are you looking for a loan in Geelong? There are a number to factors to consider when you are in the market for a new loan.
1. Accreditation.
Is the firm accredited with any professional bodies? This is important, as the accreditation process ensures that the organisation meets stringent performance and competency standards.
The Mortgage & Finance Association of Australia (MFAA) maintains strict accreditation standards on education, experience and ethics, meaning that you can rely on an MFAA member to borrow with complete confidence from a trusted source. Members also have access to an extensive programs for professional development, ensuring that members are always up-to-date with their industry.
2. Are they participants of the Credit and Investments Ombudsman (CIO) scheme?
The CIO, previously known as the Credit Ombudsman Service Limited (COSL), is a scheme that provides external dispute resolution for the financial services industry providers as well as their customers. The CIO is approved by the Australian Securities and Investments Commission (ASIC) and helps to settle disputes between consumers and financial credit providers. No fees are charged if you are an individual or small business who is making a complaint as all costs are covered by the members of the scheme.
3. Do they have access to a variety of loans?
The more loans a company can offer you, the greater flexibility you will have in choosing the right loan for you and your circumstances. For example, is a deposit needed? What are the repayment options that would best suit you?
4. Do they offer excellent customer service?
Signing on for a loan is a big deal, but it shouldn’t be a big drama. Whether it is offering out-of-hours appointments, determining what loans are the best for you, or providing help and advice after the loan has been finalised, your loan specialist should strive to provide exceptional customer service at all times.
When you need a loan, Geelong loan specialist, Konnect Financial Services, will work with you to ensure you get the right loan with the right conditions whatever your circumstances. Konnect Financial Services are accredited through MFAA and CIO, as well as having an extensive variety of loans to choose from. For all your loan needs, contact Konnect Financial Services.